Top-Rated Roofing Contractor Providing Hail Damage Repair Services in Rowlett, TX

Roof Hail Damage Repair Rowlett TX - Storm Damage Insurance Claim - 05

Moore Construction Co. is a local roofing contractor providing the Rowlett area with storm and hail damage repair service for residential and commercial properties. Since 1996, we have been providing timely and reliable roofing solutions for homeowners and businesses in the Dallas-Ft. Worth area. At Moore Construction Co., we believe that our extensive experience, consistent quality, unmatched customer service and local focus make us a leader.

Our culture begins with trust and extends to you through a courtesy 10-point inspection. It takes more effort to conduct an honest and detailed assessment of your home, but our extra effort helps show you we care and builds a relationship founded on trust. Simply put, we treat our customers like family. That's our difference. If you're looking for a reliable residential and commercial roofing contractor that truly takes pride in their work, choose Moore Construction Co. and that's precisely what you'll get.

Moore Construction Co., Roofing Contractors, Carrollton, TX
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Why Choose Moore Construction Co.? Because we are...

  • Reliable: We offer consistent, year-round schedules.
  • Flexible: We work with you to ensure that we're compliant with your billing procedures.
  • Specialized: We take on what is important to you.
  • Experts: We only employ highly experienced, licensed contractors and builders.
  • Locally Owned: ...and proud of it!

Storm & Hail Damage Roof Repairs in Rowlett, TX

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Every storm season, there's an insurance carrier who's either tightening the requirements for a total loss or underestimating the cost of replacement and repairs.

Having an experienced Texas contractor negotiate on your behalf can be the difference between having to hire a lawyer and getting the compensation you deserve. Our negotiators understand these practices and take a friendly and professional, yet assertive approach to handling all interactions with insurance adjusters.

Our 10-point, no cost, no obligation storm damage assessment takes the guesswork out of filing a claim. We won't recommend you file a homeowners claim without first documenting all of the damage present, as well as any potential out of pocket costs that won't be covered by the insurance settlement.

What You Can Expect When Filing a Storm Damage Insurance Claim With Our Assistance

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  1. Call Moore Construction Co. to schedule a no cost, no obligation 10-point damage assessment. We'll provide a detailed report listing all storm-related damage with pictures.
  2. Sit down with your Moore Construction Co. representative and review the assessment to determine if the repairs will exceed your deductible requiring an insurance claim.
  3. Call your insurance carrier with your policy number, date of loss and type of claim (wind, hail, etc.).
  4. An adjuster will contact you to schedule an assessment of the damages. Provide your Moore Construction Co. representative with your adjuster's name, cell phone and date of assessment.
  5. Your representative will meet the adjuster at your home to exchange damage notes and ensure nothing is overlooked.
  6. The adjuster will estimate damages and release the ACV check.
  7. Your Moore Construction Co. representative will estimate damage to repairs and compare it to the insurance settlement.
  8. You will choose your shingle colors and discuss any desired upgrades
  9. Upon receipt of your ACV check, you will either physically take the check to the mortgage company or mail it off for endorsement.
  10. Upon mortgage endorsement, or if not needed, you will contact your Moore Construction Co. representative to schedule the project.
  11. Make home accessible for installers and be prepared for an early start.
  12. Upon completion of the project, your Moore Construction Co. representative will perform a quality control inspection and cleanup walk-through with you.
  13. ACV or personal check due after walk through with homeowner
  14. Your Moore Construction Co. representative will submit a completion certificate to the insurance company and they will call to confirm work has been completed.
  15. Depreciation check is mailed to you whereupon you have it endorsed if needed and final payment is made to Moore Construction Co.
  16. 5-Year No Leak Workmanship warranty is issued

Insurance Claim FAQ's


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How long do I have to file a claim?

Typical policies require a claim must be filed within one year of the loss. All policies will have this information and you can also contact your agent for clarification.

How quickly must they make a determination?

Upon filing a claim, your insurance has 15 calendar days to acknowledge receipt of your claim. Within 15 business days (30 days if the company reasonably suspects arson) after receipt of all requested information, the company must approve or deny your claim in writing.

How quickly must they pay the claim?

Upon approval of your claim, your insurance company must pay the claim within 5 business days.

Do I have to accept the loss settlement from the insurance company?

You have the right to reject any settlement amount, including any unfair valuation, offered by the insurance company. If you reject a settlement offer, your options include continuing to negotiate with the insurer or pursuing legal remedies, such as mediation, arbitration, or filing a lawsuit. You have the right to have your home repaired by the repair person of your choice.

Can filing multiple claims be used to deny me insurance?

Your insurance company cannot use claims you filed as a basis to non-renew your policy unless:

  1. You file three or more claims in any 3-year period; and
  2. Your insurer notified you in writing after the second claim that filing a third claim could result in non-renewal of your policy.

Customer Reviews:

"We had Moore Construction Co. come out an do a new roof bid on our home in North Dallas last year after a hail storm passed through. After reviewing their website, not only did we have our insurance company move forward with a new roof for our home, but decided to pay out of pocked to have Moore Construction build us a new privacy fence as well. It turned out beautifully! They completed the work in the time frame promised at our first discussion, with no surprises, and kept myself (and more importantly my husband) very happy with the level of service they provided. I would recommend them to anyone and will be seeking out some potential future siding work from them as well." Blakeley Camp
"I recently had my roof replaced by Moore Construction, and can't speak highly enough about my entire experience during the handling of my insurance claim. Lucas guided me throughout the entire process from start to finish, coordinated the project, and always went out of his way to ensure all of my questions and concerns were addressed. The crew were extremely professional. I will definitely be contacting Lucas in the future for any projects we decide to take on here at the house!! They do all general contracting!" Erin Sanders

Moore Construction Co. is a recognized leader in the roofing industry and we're known throughout Texas for our excellent customer service. Improve the condition of your roof and contact us today for a free in-home estimate!

Thank you for your friendliness and courtesy. You always honored what you said you would and kept us well informed. The job you did was excellent! Everything was handled in a smooth and professional manner.
| Wm. N. Tolleson
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